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Infomercials - But Wait, There's More!

Some things don’t change much in a decade—the fact that many Americans still battle their weight and want an easy way to obtain flat stomachs and six-pack abs. The abdominal machine craze of 1996 apparently fueled growth and consumer interest, in the exercise machine category, and infomercials remain as a popular vehicle to sell all kinds of exercise machines and weight loss programs. In fact, 61% of the estimated value of all self-improvement products sold via infomercials in 2007 were accounted for by exercise machines and weight loss plans.

 Financial/business opportunity programs have also been popular and on an uptrend the past several years.

 Response TV magazine editor David Nagle said that there have been about 450 products on the air via infomercials since 1990, and the two biggest categories are usually weight loss/dieting and health & fitness.  The most common price point for products sold is $29.95.

 Many companies have found that by introducing their products on TV through infomercials and regular-length TV commercials, and then later opening up sales to retailers, they can take away the all-important pricing decision from the retailers.

Upscale productions, celebrity hosts, wider exposure in more markets, and more favorable time slots have made infomercials capable of receiving strong ratings.  The cost of a 30-minute program is now competitive with that charged for a traditional 30-second ad.  Such programming tends to attract a young, well-educated and high income audience. Infomercials as a sales and advertising medium are inching toward respectability, and they offer marketers a way to measure results.

However, the infomercials market is becoming more saturated, and air time is getting more expensive.  Insiders estimate that it can cost $250-500,000 for a rollout of an infomercial in test markets. In addition, product lifespan has shrunk from about three years to one.

Buyers of products via infomercials are overwhelmingly female - 69%. Similar to the mail order business, rather than relying on the “front end” customer, most infomercials try to cultivate satisfied first-time buyers and to develop add-on sales and repeat business.  Motivational speaker Tony Robbins does this.  When you buy his $29 audio/video package in a bookstore, the video acts as a sales pitch to also buy his 30-day “Personal Power program”, for an additional $159.

About 80% of the TV stations in the U.S.--network, cable, and independent, accept infomercials, which are usually run on cable (The Learning Channel, Christian Broadcasting Network, The Black Entertainment Channel) and independents.

Why People Buy

People are looking for value and a comfort level with a product, which makes familiar name brands a natural for infomercial advertising. Insiders say that we’re going to see more higher-priced items being marketed this way. Advertisers broadcast new infomercials in different cities at different times, offering different price points before making the decision to roll them out nationally.   Once relegated to late night time slots, infomercials are now seen more frequently on weekend mornings and afternoons, especially on local independent stations.  A few even run in prime time.

It’s clear that as the Baby Boomers are aging, infomercial topics are following them—with shows related to improving one’s appearance and fighting the aging process: weight loss, skin care, make-up, hair replacement or hair growth, male enhancements products, etc. Even high-end beds by Tempur-Pedic are being sold via infomercials, catering to the slepp deprivation market.

The leading motivator as to why people choose electronic retailers as their source for shopping is convenience. Based on the research, consumers indicated that shopping directly from home made it easier to make purchases and avoid the pressure from salespeople. Further findings showed that among those surveyed, almost 60% of online and TV shoppers will “definitely” purchase through this vehicle in the future, indicating their positive experience enticed shoppers to return for further purchases.

 



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